Return policy

Since chocolates are perishable items we can only accept returns and issue refunds for orders that arrive broken. If this is the case, we need photographic evidence of the damage to the outer postal box and of the damage to the actual product. This must be sent to teimi@email.com within 24 hours of receiving the order.

Refunds and replacements are offered entirely at our discretion, and we reserve the right to issue them in whichever way we deem appropriate.